Terms & Conditions

1. Introduction

Welcome to JR Gupta Pearls & Gems ("Company", "we", "us", "our"). These Terms and Conditions ("Terms") govern your use of our website www.jrguptapearls.com("Website") and any purchases you make through it.

By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website or services.

2. Eligibility

You must be at least 18 years of age to use this Website or place orders. By using this Website, you represent and warrant that you are of legal age to form a binding contract under Indian law.

3. Products & Descriptions

We strive to provide accurate product descriptions, images, and pricing on our Website. However, we do not guarantee that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.

• All gemstones and pearls are natural products and may exhibit minor variations in color, shape, size, and luster.
• Product images are representative and may slightly differ from the actual product due to photographic lighting, screen settings, and the natural characteristics of gemstones.
• Weight, dimensions, and other specifications mentioned are approximate and may have nominal deviations as per industry standards.
• Certification details (GIA, IGI, or equivalent lab certifications) will be provided with applicable products.

4. Pricing & Payment

All prices on the Website are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.

• We reserve the right to change prices at any time without prior notice.
• Prices at the time of order placement will apply to your purchase.
• Payment can be made via Credit Card, Debit Card, UPI, Net Banking, or other methods available at checkout.
• All payments are processed through secure, encrypted payment gateways.

5. Order Acceptance

Placing an order on our Website constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product unavailability or stock errors
• Errors in pricing or product information
• Suspected fraudulent or unauthorized transactions
• Failure of payment verification

An order confirmation email does not constitute acceptance of your order. Acceptance occurs when the product is dispatched and you receive a shipment confirmation.

6. User Account

You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

7. Intellectual Property

All content on this Website — including text, graphics, logos, images, photographs, product designs, and software — is the property of JR Gupta Pearls & Gems and is protected under Indian and international intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. Prohibited Conduct

• Using the Website for any unlawful purpose
• Attempting to gain unauthorized access to our systems
• Interfering with the security or functionality of the Website
• Scraping, data-mining, or using automated tools to collect information
• Posting or transmitting harmful content

9. Limitation of Liability

To the fullest extent permitted by law, JR Gupta Pearls & Gems shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Website, or any products purchased through it.

10. Indemnification

You agree to indemnify and hold harmless JR Gupta Pearls & Gems, its directors, employees, and agents from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or your use of the Website.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page. Your continued use of the Website after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at: